2023

The Fire Man > FAQ > 2023
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Will rain affect my firewood? Absolutely Not!

The Fire Man’s superior quality logs are supplied to you seasoned and ready to burn, GUARANTEED, which means that no amount of rain can penetrate our logs again. Much like a duck’s back, once the moisture has been removed from our logs through repeated exposure to sun, rain, and wind, rain can only temporarily sit on the outer surface of a log which will simply evaporate naturally once stacked in an aerated area out of the bags.
Much like anything else, logs don’t enjoy being kept in a bag for long, so please let us stack your logs for you. So much prettier as well as allowing the logs to continue to season.
Our stacking service is free of charge. All products are delivered in sealed recyclable plastic bags so, even if we deliver in the pouring rain, very little moisture can enter the bags.
LOGS CONTAIN A MAXIMUM OF 17%
MOISTURE CONTENT – GUARANTEED!
Should you ever not be satisfied with the burning quality of our logs, we will remove, replace or refund without question.
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BUG FREE GUARANTEE

As you may have already heard, the recent invasion of the Polyphagous Shot Hole Borer Beetle (PSHB) in South Africa has caused concern. The PSHB Beetle can attack several species of trees, particularly those with compromised immune systems such as Box Elder, Maple, Avocado and many fruit trees.  Whilst not impossible, it is unusual for the PSHB to attack the Eucalyptus (Blue gum) and Black Wattle trees as they contain a very high percentage of water which is not an ideal environment for this beetle to breed. The only species of trees our company uses for firewood production are Blue Gum and Black Wattle. Both species are alien, extremely water-greedy, invasive trees, that were earmarked by the SA Department of Agriculture in 2010 for removal where found up to 20 meters either side of any natural running water. However, even if the dead tree had been infested during its life, our production process ensures that any bugs are dead before bagging. The seasoning process of our logs is between 10-12 months.  Logs are cut from the dead trees and left to “solarize” in open fields (left to the natural elements of wind, rain and sun through the seasons thus naturally removing moisture content to below 17% in our case – the optimal level for efficient combustion and vastly depleting any dangerous emissions towards air pollution).  According to academic papers, the PSHB beetle can survive 6-8 weeks on dead logs, but certainly no longer. Given that our log processing takes place for over 40 weeks and far away from any living trees, any bugs that might escape the solarization process would die before finding a suitable host to reproduce.

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READY & SAFE TO BURN GUARANTEE

Every log we deliver will come with our Ready & Safe to Burn guarantee meaning our logs have been seasoned (moisture removed through the natural elements of wind, rain, sun and aeration) to below 17% moisture content. Between 14-19% moisture content is the industry-recommended parameter to provide efficient, easy lighting and economical combustion. Not only inefficient and terribly frustrating, but burning wet wood in a fireplace may also be dangerous to your health. Wet wood produces more smoke than dry wood, which releases more pollutants and small potentially dangerous particles into the air. Burning wet wood in a fireplace can also cause creosote buildup in your chimney, which may create a fire hazard over time.

Always ask any alternative suppliers for accurate moisture content levels before buying.

Should you ever not be satisfied with the burning quality of our logs, we will remove, replace or refund without question

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MEASURABLE AND TRANSPARENT VOLUMES EVERY TIME

Don’t be fooled by other firewood suppliers offering ‘loose pieces,
bakkie loads or weight’..

The vital question is how long will a load of bluegum logs last?  24 of our bags will last a household who burn for an average of 5 hours a day in a medium-sized fireplace or enclosed unit, approximately 6 weeks.  That equates to around R44 per day..

 

Why you should avoid the following measurements of logs:

LOOSE PIECES – what size are the pieces? The Fire Man assures you of consistently sized logs 28-32cm long and 8-15cms wide. Our neat identical-sized bags filled to the same level every time remove any doubt on the volume of wood you receive. Counting the logs when they arrive at your home is not always an option and can often be inaccurate.

WEIGHT  –  DRY logs weigh far less than WET logs due to the higher amount of moisture content.

BAKKIE LOADS  –  there is a myriad of different-sized bakkies
 
Never compromise on quality for your winter firewood supply.  Logs containing over 18% moisture content will simply not burn nor produce the kilojoules of heat we need to keep warm.

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