Every log we deliver will come with our Ready & Safe to Burn guarantee meaning our logs have been seasoned (moisture removed through the natural elements of wind, rain, sun and aeration) to below 17% moisture content. Between 14-19% moisture content is the industry-recommended parameter to provide efficient, easy lighting and economical combustion. Not only inefficient and terribly frustrating, but burning wet wood in a fireplace may also be dangerous to your health. Wet wood produces more smoke than dry wood, which releases more pollutants and small potentially dangerous particles into the air. Burning wet wood in a fireplace can also cause creosote buildup in your chimney, which may create a fire hazard over time.
Always ask any alternative suppliers for accurate moisture content levels before buying.
Should you ever not be satisfied with the burning quality of our logs, we will remove, replace or refund without question